Triptap Privacy Policy

Our privacy policy complies with Privacy Act 2020. Your privacy is important to us, and we protect the information you share with us. Personal Information includes names, addresses, email addresses, etc.

• Data We Collect: We collect information about you, your device, and your activities when you use our App. This includes IP addresses, device information, and personal details you provide.
• Purpose: This information helps us fulfil your requirements and deliver a personalized experience.

• When We Ask for Information: We will ask for personal information when needed, such as during registration or use of certain features.

• Sharing Information: We share collected information with stakeholders like customers, third parties, employees, etc., and may share information if required by law.

• Review and Update: You can review and update your personal information at any time through the App's login section.

• Protecting Your Information: We take strong measures to protect your data from unauthorized access. However, we do not guarantee complete security for e-commerce transactions.
• Payment Issues: Payment-related complaints are the responsibility of the payment service providers (Swift) and ANZ bank, and users must agree to their terms and conditions.

• Children's Privacy: We encourage parents to guide their children about safe use of personal information. We do not publish harmful content but will act to remove unauthorized information from children.

• Use of Cookies: The App may place cookies on your mobile device to store preferences, collect statistical data, and track your use of the service. Cookies can be adjusted in your browser settings, but some features may not function properly if cookies are turned off.

Usage of Information: When you join, you provide contact information which we use to connect users and service providers.

• Disclosure: Personal information will only be disclosed if required by law or to protect the rights and safety of users.

• No Selling or Renting: Personal Information is not rented or sold to non-affiliated companies, except to provide requested services.
• Trusted Partners: Information may be shared with trusted partners to enhance service experience, and they do not have independent rights to share this information.
• Legal Compliance: Information may be shared to comply with legal processes, investigate illegal activities, or if the company is acquired.
• Disclosure to SWIFT: Personal information may be disclosed to Online Payment Gateway Service Providers for preventing fraud, resolving disputes, and processing payments.

• Access Limitation: Access to Personal Information is limited to employees who need it to provide services or perform their jobs.
• Safeguards: The company uses physical, electronic, and procedural safeguards to protect personal information, although 100% security cannot be guaranteed.

• Consent: By using the App, you consent to the terms of the Privacy Policy and the processing of Personal Information as described.

• Feedback: The company welcomes comments regarding the privacy statement at ttriptap@gmail.com.

• Permissions Used: The App uses certain permissions like camera and location solely for input purposes and does not store any personal information.
• Location Permission: Location permissions are used for accurate delivery and tracking services, and all data is secured under Google consents.